Your account. Your money. Protected in layers.
Strong sign-in, safeguards on your trading and clear rules for how your money is held. Here is what we do, what you can do, and what protection cannot cover.
Protection is not a promise of profit.
Safeguards protect your account, not your trades. Markets can move against you and CFDs are leveraged, so you can lose some or all of the money you put in. Nothing on this page guarantees a result.
Sign-in check
On logins and withdrawals
Client money and company money
Report a problem any time
Three layers of protection.
Protection works best in layers. Each one covers a different risk, and you control some of them yourself.
- Sign-in: your password plus a second check, so a stolen password is not enough
- Account: limits, alerts and review on unusual activity
- Money: client funds are held separately from the company’s own money
What we do.
Two-step sign-in
A second check, such as a code on your phone, when you log in or change details.
Instant alerts
Messages when someone signs in on a new device or asks for a withdrawal.
Activity monitoring
Unusual activity is reviewed. We may pause a withdrawal to check it is you.
Verified accounts
We check who you are before you trade, which keeps fraudsters out.
How client money is handled.
| What to know | |
|---|---|
| Client money | Held separately from the company's own funds, in segregated accounts |
| Withdrawals | Sent back to an account in your own name |
| Negative balance | For retail clients, you cannot lose more than the funds in your account |
| Margin close-out | Positions can close automatically if your margin falls too low, to limit losses |
| Statements | Every deposit, withdrawal, trade and fee is in your account history |
Be clear about the limits.
- Losses from trading: markets can move against you
- Money you send to someone who pretends to be us
- Losses from sharing your password or codes
- Market closures, gaps and slippage that affect your price
Five habits that keep you safe.
Use a strong, unique password
Do not reuse it on other sites.
Turn on two-step sign-in
Use an authenticator app if you can.
Check our address
Always type the website yourself or use the app.
Never share codes
We will never ask for your password or a code.
Report anything odd
Contact support straight away. We act first and ask questions after.
Protection, answered.
Client money is held separately from company money and your account has several safeguards. Trading itself is risky, so you can still lose money on a trade.
For retail clients, no. Negative balance protection means you cannot lose more than the funds in your account. Professional clients do not have this: see the Advanced Trading Account.
Change your password, then contact support at once. We can freeze the account while we check.
No. Never share your password or a code, even with someone who says they work for us.
See Enhanced protection, the risk disclosure and the privacy policy.
Risk warning. Forex and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Make sure you understand how they work and whether you can afford the high risk of losing your money.
Open your account.
It takes a few minutes online. Start with a demo if you want to look around first.